NanoCure Maintenance
NanoCure care and profile verification
Smile Avenue Family Dentistry — In-House Laboratory
SprintRay NanoCure — chamber/tray clean, profiles, software
| Document ID | SOP-LAB-012 |
| Version | 0.1 DRAFT FOR REVIEW |
| Effective (target) | 09/10/2026 |
| Owner | Lab Technician (process) / Doctor (clinical release) |
| Stack | NanoCure (preferred cure unit on Smile Avenue paths) |
| Status | DRAFT FOR REVIEW — do not train from this until Doctor sign-off |
Related: SOP-LAB-001 (PPE/IPA); product SOPs for exact resin cure profiles
1. Purpose
Keep NanoCure’s curing environment clean, software/profiles current, and operators clear on what to do when a material profile is missing so post-cure results stay consistent with SprintRay IFUs.
2. Scope
In scope: Glass curing tray cleaning; dry-part rule before cure; software / automatic updates; cloud sign-in; missing-profile response; height limit; basic chamber/workspace care.
Out of scope: Inventing custom cure times for SprintRay resins that have official profiles; clinical shade/characterization decisions; ProCure legacy units (not on locked Smile Avenue stack).
3. Who
| Role | Responsibility |
|---|---|
| Lab Technician | Tray clean; confirm dry parts; select correct profile; run updates; first-line missing-profile checks |
| Trainer / Lead Lab Technician | Confirm auto-updates enabled; competency |
| Doctor | Clinical release if cure deviation suspected; authorize remakes |
4. Safety
- Parts must be fully dry after IPA wash before curing — residual IPA can harm cure quality and properties (SprintRay NanoCure Maintenance).
- Unit may become warm — do not block rear/front ventilation openings.
- Do not force the drawer closed on oversized models (height limit 3 inches / place tall models flat).
- PPE when wiping tray with IPA: gloves + eyewear per SOP-LAB-001.
- Do not power off or unplug during software install.
5. Materials
| Item | Notes |
|---|---|
| Soft lint-free cloths | Tray cleaning |
| IPA (isopropyl alcohol) | First wipe of glass tray |
| Glass cleaner | Second wipe to remove streaks/haze |
| Network / SprintRay account | Cloud jobs, updates, profile availability |
| Power on surge protector / UPS | Per setup guidance |
6. Steps by cadence
6.1 EVERY CURE (daily ops)
- Confirm models were washed per product SOP / IFU and are visually dry (no IPA sheen or pooled solvent).
- Open curing drawer; place models evenly on glass tray; respect ≤ 3 in height (lay tall/long models flat).
- Close drawer securely — do not force.
- Prefer cloud job handoff (Queue) when signed in; otherwise manually select the exact resin profile printed (e.g., NightGuard Flex 2, Apex Flex, OnX Tough 2 — Max Strength when IFU specifies).
- Start cycle; allow preheat if prompted; do not open mid-cure unless aborting intentionally.
- After cure: follow product SOP for any post-cure wipe/finish steps.
6.2 CHAMBER / TRAY CLEAN (when dirty, residue, streaks, or on-screen clean reminder)
SprintRay: clean when tray is dirty or shows residue; software has included clean-tray reminders historically.
- Remove glass tray from curing drawer.
- Wipe with soft lint-free cloth dampened with IPA.
- Follow with glass cleaner to remove streaks/haze.
- Allow tray to fully dry.
- Reseat tray flat and secure in drawer.
- Avoid abrasives and excessive pressure (scratches hurt optical/thermal uniformity).
- Wipe accessible interior surfaces only as needed with IPA on soft cloth — VERIFY any deeper chamber clean limits with SprintRay if debris enters behind tray/frame; do not spray liquids into vents or electronics.
Cadence note: No official calendar “weekly/monthly” tray interval published beyond condition-based cleaning and on-device reminders — practice may add a weekly wipe (VERIFY).
6.3 SOFTWARE & PROFILE UPDATES (weekly check + always-on auto-update)
- On touchscreen: Settings → Software.
- Confirm Automatic Updates = On (recommended by SprintRay — installs when idle).
- Tap Check for Updates / Update Now if available; review Release Notes if needed.
- Download → Install → unit restarts — do not unplug.
- After restart, verify version under Settings → Software.
- Keep NanoCure on network and signed into the correct SprintRay account so profiles and job handoff stay current.
6.4 WHEN PROFILES ARE MISSING
Work top-down — do not invent substitute cure programs for labeled SprintRay resins:
- Confirm resin is validated for NanoCure on the IFU / hardware-resin compatibility matrix.
- Confirm unit is online and signed in to the practice SprintRay account.
- Run software update (missing resins have been addressed in NanoCure release notes historically).
- Power-cycle: hold rear power button ~5 seconds if needed; re-check profile list / search.
- If cloud job exists, select from Queue rather than manual list.
- If still missing: stop production on that SKU; escalate to SprintRay Support with resin name, NanoCure software version, and account/network status. Doctor decides remake / delay.
- Third-party or non-listed materials: only with explicit IFU/custom guidance — out of scope for standard Smile Avenue SprintRay paths.
7. QC
| Check | Pass |
|---|---|
| Dry before cure | No residual IPA/moisture |
| Profile | Exact resin name/profile matches printed material |
| Tray | Clear, dry, seated flat |
| Software | Auto-update On; version noted after monthly glance (VERIFY log) |
| Height | Models within limit / laid flat |
8. Troubleshooting
| Issue | Action |
|---|---|
| Soft / tacky / under-cured feel | Confirm dry-in; correct profile; tray clean; IFU cycle; escalate remake to Doctor |
| Tray residue / haze | IPA + glass cleaner clean; dry fully |
| Clean-tray pop-up | Clean tray per §6.2 |
| Profile missing | §6.4 sequence |
| Won’t sign in / no cloud jobs | Network + account troubleshooting; Support if persists |
| Overheat / vent blocked | Clear vents; relocate per setup (no direct sun) |
| Drawer won’t close | Check height; never force |
9. Escalate
| Escalate to | When |
|---|---|
| Doctor | Suspected under-cure on patient devices; remakes; authorization to delay cases for missing profiles |
| SprintRay Support — 1-800-914-8004 | Missing profiles after update/sign-in; hardware faults; software install failures; account/cloud sync issues |
10. Sources
- SprintRay Support — NanoCure Maintenance: https://support.sprintray.com/en_US/maintenance_nanocure/nanocure-maintenance
- SprintRay Support — NanoCure Updating Software: https://support.sprintray.com/en_US/maintenance_nanocure/nanocure-updating-software
- SprintRay Support — NanoCure Setup and First Cure: https://support.sprintray.com/en_US/setup-and-usage/nanocure-setup-and-first-cure
- SprintRay Support — NanoCure Software Release Notes (profile/list fixes; clean-tray reminder behavior)
- Resin IFUs in
/workspace/sprintray-ifu/for preprogrammed NanoCure profile requirement
11. VERIFY list
- Practice rule: mandatory weekly tray wipe vs condition-only + on-screen reminder.
- SprintRay account owner / shared login procedure for NanoCure (IT/security).
- Where software version is logged after updates.
- Backup plan if NanoCure is down (none on locked stack unless Doctor authorizes alternate validated cure device).
- Confirm on-site height-limit labeling / station card.
DRAFT FOR REVIEW — Smile Avenue Family Dentistry · Cypress & Katy, TX · 09/10/2026